Billing crisis: Joburg resident sitting with hefty R100, 000 electricity bill

Johannesburg – A Johannesburg resident is sitting in the dark with an electricity bill of nearly R100, 000.

That is even though she has documents proving she alerted City Power in 2018, that residents of a nearby informal settlement, are illegally connected to her meter box.

Precious Mazibuko says she has been sent from pillar to post with no solution to her problems.

“I never got any help. When I told them that my bill has gone sky high, they requested that I must sign the acknowledgement of debt,” she said.

“So I said according to my understanding I am accepting this bill, which I never, it’s just the two of us in the house. I have never used so much electricity.”

Mazibuko says she should not have to pay for power she doesn’t have.

“I refuse to pay for the amount I didn’t use…Prior to the illegal connection, I had a bill, that I had paid, I have been paying every month. I want City Power to reduce the amount and my billing must be affordable for me,” said Mazibuko.

Mazibuko says she was recently told that in order for her problem to be solved, it will cost R20,000 just to replace the box, money she says she does not have.

Meanwhile, City Power says it is investigating the matter.

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