JOHANNESBURG- Home Affairs minister Malusi Gigaba says he wants his department to give a comprehensive report and strategy on managing long queues at Home Affairs offices across the country.
The minister said this on Tuesday after a surprise visit at the Orlando West offices as part of the departments ongoing campaign to address complaints on of long queues and long waiting processes.
He said, “There was a long queue when we arrived here (Orlando West) and we were able to deal with it… it’s a question of leadership. The management of the department on the ground is something that we have to pay attention to.”
He asked South Africans for patience, adding that they suspect the sudden rush to the home affairs may be due to the fake reports of Identity documents being phased out and urging citizens to apply for the new green iD card.
Media statement on strategy to address long queues @HomeAffairsSA pic.twitter.com/iLbFecAiv2
— Malusi Gigaba (@mgigaba) April 10, 2018
Photo Credit- EWN
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